Frequently asked questions

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Delivery / Self Collection

Orders will be typically ready for delivery / collection, 2-3 working days prior to order confirmation. You will be advised via WhatsApp on your delivery / collection dates.

Self-collection is strictly at our Boon Lay Outlet.

Payment Method

For express checkout, we recommend doing so via PayPal. Alternatively you may opt for our manual payment (Bank Transfer / PayNow)

Payment Information
Bank Transfer
Bank Name: DBS Bank
Account Name: Bahulu Warisan
Account Number: 066-901458-9


PayNow
Account Name: Bahulu Warisan
UEN Number: 53066429A

To those who opted for Manual Payment, we would like to emphasise on the importance of updating us the screenshot proof of payment (WhatsApp to 91727404) Without these, we are unable to proceed with the processing hence delaying the delivery / collection date.

Contact Us

You may reach out to our admin at 9172 7404, or email us at nisa@warisanrecipe.sg

Return / Refunds

Q: Can i request for a refund if i due to change of mind upon delivery / collection date?

A: We regret to inform you that we are unable to offer refunds once an order has been confirmed and our bakes have been prepared. Each order was baked fresh upon order confirmation to ensure the highest quality and freshness.

Q: Can i request for a refund if i found discolouration on your products?

A: We accept returns and offer refunds within 24 hours of purchase date. To be eligible for a refund, the product must be untouched, in the same condition that you received it, and in the original packaging. We will not bear the cost of return shipping. We seek your kind understanding of our policy, which is designed to ensure fairness and consistency for all our customers.

Outlet

221 Boon Lay Place #01-120 Singapore 640221
(We are facing the main road, next to a mobile shop)